Sunway Velocity Hotel Kuala Lumpur

I had an amazing stay at Sunway Velocity Hotel. From the moment I walked in, I noticed how nice the hotel always smelled, it was so refreshing. The staff were extremely helpful and friendly, going out of their way to ensure everything was perfect. The rooms were spotless, and honestly, the cleanliness was one of the best parts of my stay. The location, and the convenience of being connected to the mall made everything so much easier and overall experience was fantastic. This was my first time staying at Sunway Velocity. Definitely coming back again soon.

Awesome hotel employees! Awesome Location! STAFF: Very respectful, friendly, courteous, attentive to customer needs. Special thanks to housekeeping floor staff Mr. Jahangir for making my stay comfortable. Also, ,my appreciation to reception staff, especially Mr. Fazraf , Ms. Patricia, Ms. Sabrina, Mr. Kissen, always willing to assist with a smiling face. LOCATION: Speechless! Just a 5 minutes pleasant walk to two MRT (underground train) which practically is connected to entire Kuala Lumpur via underground and overhead trains. (take advantage of the covered walk-way to train station) CONNECTED TO MALL: Directly connected to Sunway Velocity Mall from lobby area and 5th floor entrance, where there is never ending shopping, eats, cinema, mini convenience stores like 7/eleven etc. Also, connected to IKEA mall/My Town Mall and AEON departmental store via covered walk way WIFI: It is fast but not superfast, but gets the work done and is very consistent and does not break signal AIRCON:- No flaw at all. You can customized as per your preferences. A/C panel is very user friendly WATER in washbasin and Shower: No complains at all. Hot, cold, mix water whatever you require SOCKETS PLUGS: There are ample electrical outlets (socket plugs) in the room with working desk type area. IN-HOUSE TV: Lot of news channels and movies to choose from local cable TV

I've stayed at Sunway Velocity more times than I can remember, and I've always had a good experience here. Sunway staff are known for their hospitality and kindness, going above and beyond to help make you feel more comfortable. I appreciate the ambience of the place. For its price, the comfort and privacy you get is just wonderful. And, it's attached to a mall that has everything you need. It's very convenient to stay here. The pool is quite nice too, overlooking the city. I think it's definitely family-friendly. And, if you put a special note or request on your booking, they actually read, acknowledge it, and do their best to accommodate. I'm definitely a happy, returning customer.

Everything, especially the wonderful front desk staff, a Chinese lady who did an excellent job in arranging both rooms close to each other and provided us with the best facilities and excellent customer service. The time I checked into this place was a day before New Year, and even with all the chaos of the crowd and long queue for reservation, this girl made sure we felt great, making sure it was a smooth stay and we truly enjoyed our stay at Velocity Hotel. Thumbs up for an exemplary service gal and keep up with your great work!

The cleanliness was impeccable, with every area spotless and well-maintained. The attention to detail was evident in the beautifully arranged amenities in the room. The friendliness of the staff was another highlight. From the moment I arrived, I was greeted with genuine smiles and warm welcomes. The staff went above and beyond to ensure that all my needs were met, always with a cheerful and positive attitude.